Privacy Policy

At UAE Projects, your privacy is our priority. As the UAE’s leading real estate portal, we are committed to protecting your personal information while providing a seamless property search and investment experience. This Privacy Policy explains how we collect, use, share, and protect your information when you access our website, mobile app, subscribe to our email campaigns, engage with sponsored advertising, or interact with our platform.

We understand that browsing, researching, and investing in property requires trust. That is why we handle your data with the highest level of transparency, care, and compliance with applicable laws.

Information We Collect

We may collect the following types of information when you interact with our platform:

  • - Personal Information: Name, email address, phone number, location, and preferences submitted through contact forms, newsletter sign-ups, or inquiries.
  • - Usage Data: Information such as IP address, device type, browser details, and pages visited.
  • - Marketing & Advertising Data: Data from email campaigns, sponsored ads, and promotional offers, to understand your preferences and deliver relevant content.
  • - Transaction & Communication Data: Records of inquiries, saved properties, and communications with developers, agents, or our support team.

How We Use Your Information

Your information is processed to:

  • Provide property listings, project updates, and investment opportunities.
  • Deliver tailored property recommendations and marketing offers.
  • Share brochures, floor plans, and payment plan details upon request.
  • Improve website and app functionality, performance, and user experience.
  • Send marketing communications (email, SMS, WhatsApp) about project launches and offers if you opt-in.
  • Measure performance of sponsored advertising campaigns.

Ensure compliance with UAE laws and international data protection standards.

Marketing Communications

  • If you consent, we may contact you via email, SMS, or WhatsApp with updates on new project launches, investment opportunities, or exclusive offers.
  • You may unsubscribe at any time by clicking the link provided in our messages or contacting us directly.

Sharing Your Information

​We share your data only when necessary and in a secure manner with:

  • Verified real estate developers, agents, or partners connected to your inquiry.
  • Third-party service providers supporting our operations (e.g., analytics, IT support, marketing platforms).
  • Marketing partners and advertisers when you engage with sponsored campaigns.
  • Legal or regulatory authorities, when required by UAE law.

Our platform may contain links to external websites (developers, banks, or government portals). We encourage you to review their privacy policies before providing personal information.

Data Transfers

    Your data may be stored or processed on secure servers located outside the UAE. In such cases, we ensure that appropriate safeguards are in place, in compliance with UAE data protection laws and international standards.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

  • Inquiry records and communication history: up to 5 years.
  • Marketing subscriptions: until you opt-out or withdraw consent.
  • Technical and analytics data: retained for up to 12 months, unless required longer by law.

Data Security

We implement strict measures to safeguard your information, including:

  • SSL encryption on our website and mobile app.

  • Secure cloud hosting with firewalls and regular audits.

  • Restricted access to personal data, limited to authorized personnel.

Cookies and Tracking

Our platform uses cookies, pixels, and analytics tools to:

  • Remember your preferences (e.g., saved properties, filters, language).

  • Track browsing patterns and engagement with features.

  • Measure campaign effectiveness and conversions.

  • Improve services through anonymous analytics.

You may disable cookies in your browser or device settings, but some features may not function properly.

Children’s Data

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will promptly delete the data.

Your Data Protection Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Withdraw consent for marketing communications.

  • Request deletion of your personal data (“right to be forgotten”).

  • Restrict or object to certain processing activities.

To exercise these rights, please contact us using the details below. We may require verification to protect your privacy.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect new features, legal requirements, or technologies. Updates will be posted on our website and app, with the revised date shown. Continued use of our services after updates constitutes acceptance of the changes.

Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, UAE.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to respond within 3 to 5 business days.